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Jordan Rivera

Product engineer · TypeScript, Python & applied AI

Building web products end to end and helping teams ship AI features people can trust.

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Selected projects

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  • Grounded support assistant

    In production · Mar 2024 – Jan 2025

    An AI assistant that answers customer questions using only Acme Cloud's help-center articles and hands the conversation to a person when it isn't sure.

    • TypeScript
    • Python
    • PostgreSQL full-text search
    • OpenAI-compatible API
  • Dispatcher dashboard rebuild

    Live · Apr 2023 – Nov 2023

    A rewrite of the screen dispatchers use to plan and track daily delivery routes, focused on speed and keyboard-friendly workflows.

    • Next.js
    • TypeScript
    • React
    • PostgreSQL
  • CSV schema validator

    Open source · May 2022 – Present

    A small command-line tool that checks CSV files against a declared schema and explains every error in plain language.

    • Python

Recent experience

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  • Senior Product Engineer

    Acme Cloud

    Feb 2023 – Present

  • Software Engineer

    Example Labs

    Jun 2020 – Jan 2023

  • Freelance Web Developer

    Independent

    Sep 2018 – May 2020

About

I'm a product engineer with about eight years of experience building web applications. I like owning a feature from the first conversation with users to the dashboard that shows whether it worked.

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